Store FAQ


HOW DO YOU DETERMINE THE VALUE OF AN ITEM?

We will assess and evaluate each item based on condition and the current market for the item.

HOW DO YOU DETERMINE THE CONDITION OF AN ITEM?

A physical assessment of the functionality and appearance of the item will be performed. Items will be tested to ensure that they work properly. If an item is damaged it is worth less than something that looks like new. It helps if accessories like game controllers, remote controls, manuals, the original box, etc. can be brought in but it is not required.

HOW DO YOU DETERMINE THE VALUE OF JEWELRY?

We will perform a test to determine the authenticity of each jewelry piece and weigh it to correctly determine its value. We will also evaluate diamonds for authenticity and determine the size and value of each stone to help get you the money you need.

CAN YOU GIVE ME A QUOTE OVER THE PHONE?

We can give you an approximate value over the phone. However, to give you the best idea of what we will be able to offer, we need to see the item. The physical condition of an item is an important part of determining the value. We also need to test the item to make sure it works properly.

WHY IS THE BUYING AMOUNT DIFFERENT FROM THE SELLING PRICE AT A RETAIL STORE?

The value of your item is based on market value not of the price of the item when it is new. The value of your item is also determined by our ability to sell the item.